My mind had been bubbling over with blogtastic ideas – but it seems few will make it into cyberspace. At least not for the moment: I am having Internet issues.
Four calls to my ISP’s techie team in some far-flung call centre (I refused to answer the same questions on the fourth call and instead attempted to find out what was happening by employing Jeremy Paxman tactics) have ascertained – I think – that my broadband is buggered.
My overseas aide told me it could be three to five working days before it is fixed. Having dealt with this particular company’s estimates before, I know that its concept of time is rather fluid.
Was I happy with this? the call centre chappie read from his script. No, I said, I was not. But unfortunately, there is nothing I can do about it.
Four calls to my ISP’s techie team in some far-flung call centre (I refused to answer the same questions on the fourth call and instead attempted to find out what was happening by employing Jeremy Paxman tactics) have ascertained – I think – that my broadband is buggered.
My overseas aide told me it could be three to five working days before it is fixed. Having dealt with this particular company’s estimates before, I know that its concept of time is rather fluid.
Was I happy with this? the call centre chappie read from his script. No, I said, I was not. But unfortunately, there is nothing I can do about it.
21 comments:
That's very frustrating. Perhaps you could throw rotten oranges at them
nil desperandum - we will post some fabby ideas for you !! Please tell us you are not with 'Orange' ?? They are French, so they are bound to be crap!
They probably have the same working hours as the French, even if they are on a different sub-continent. Why not switch to Virgin ? The service may not be any better, but at least you can pop round and throw some rotten tomatoes at Beardie Branson until you get, ahem, satisfaction..
p.s. when is your summer picnic and raucous party for the readers taking place ?? We could hunker down in the stables if you are worried about us leaving your house looking like a barn !
That was a bit too technical a post for me, but why not just type your ideas into Word, then cut and paste them when you can. We can have a M&M blog-fest.
I read in the paper today that 'Petite Anglaise' has a book deal which will keep her going for a few years.. although her love life has been a bit 'up and down'.
Maybe you should use this enforced downtime to start on your book, and start badgering those publishers ?
ahhh, ISP trouble, there's no cure just temporary remissions for good behaviour. Never mind hey, think of all the useful things you can be doing!
WW, I would love to - but my throwing power won't reach that far .. a missle perhaps ...
Er, Anon, what party would this be???
Expatmum, the porblem is I have waves of being inspired and blogtastic and feel the need to do it there and then .. or else the feeling passes me by ...
Dearest Anon, you find me a publisher and I'll write a book ...
Ziggi, I'm not great at useful!
I'm going to put my provider through to you if they muck me about in future M&M. Hope you get things sorted out soon.
I am sure that if I wiggled your mouse and aimed the cursor at the correct icon I could access your broadband. Failing that I might try rebooting before loading some new software in your hard drive. This would take several minutes. Have you tried pushing the connector in from behind?
Sounds like the influence of Orange and maybe an Apple is driving you bananas.
It's just not PC I tell you.
Wishing you a speedy recovery. x
sounds like your orange service is more like a lemon M&M. Hope you are back on the air soon
it is a disaster; what does one do without broadband. I'm very interested in anonymous at 11.41's comment about Orange being French...s/he could be right about them being crap in that case.
The thought of having to call techie people brings me out in a cold sweat, have you seen that episode of 'The Office' where the computer techie man comes to fix Tim;s computer? That happened to me once on the phone.
'It's 'way of the dragon'...'
If you haven't seen that episode you will think i'm deranged.
You might not be wrong.
Pigx
pitk - Orange the phones [sounds like a bloke from Wales..] used to be part of the Hong Kong company Hutchison but they had to sell it off when they wanted to bid for 3G licences - so were bought up by France Telecom, who used to [I think..] own Wanadoo [which had itself bought out the crappy freeserve thingy off Dixons]
Is it any wonder that the service can be a bit ropey when the staff have a bit of trouble remembering who they are really working for ?
And it means we have lost some fabby adverts in the process..
http://uk.youtube.com/watch?v=Ah7nhRO017A
http://uk.youtube.com/watch?v=atjyqa_ZZgQ&feature=related
How does one's broadband become buggered I wonder?
Next time I have to ring O2 M&M can I ask you for pointers?
NMO x
Don't you have 'cable' broadband in those parts, eminem ? It is far more reliable.
anonymous, you just reminded me I once met the chap, Hamish, who used to do the orange adverts and he went on to be in Monarch of the Glen, which is how I came to meet him, in a very roundabout kind of way. Extremely charming man you know...sigh
rilly, what would your husband say !?
Having been reduced to dial up for a week just recently M&M I feel your pain. Fingers crossed.
NMO I am amazed - I have never had any problems with O2, the folks are always friendly and helpful. I just got broadband with them as they do a discount for their mobile customers. Very easy, was online less than a week after requested and have had no hitches so far. I would highly recommend them.
Rilly I'm jealous you met Hamish - he is hot!!!
M&M I hope you get your broadband sorted soon. Having got online only recently I cannot imagine living without it now!
well, oh joy, the wee munchkins have beavered about and my broadband is no longer buggered... I can barely believe it!
My thanks go to my wonderful supporting cast for keep the show on the road during my absence .. I am deeply indebted ...
I was just conjuring up some extremely sympathetic thing to say, but then I saw at the end that your broadband is no longer buggered. Good news!
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